Sometimes it’s just nice knowing that you’re appreciated… The first 3 paragraphs from a recent correspondence with Motorola Email Support:
Thank you for contacting Motorola e-mail support, we appreciate your request.
Thank you very much for your considerations and interest in our products.
Regarding your concern, thank you for your recent correspondence. We recommend you to try a Master Reset on your phone. If this difficulty is caused by incorrect settings, performing a Master Reset will correct this issue. This operation will reset all features back to the factory default settings and will not delete any phone book entry.
I’m all for curteous customer service, but please know when to draw the line.
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Two of our fabulous clients, Kelly Patterson McGrath (DivaRiderWear.com) and Jill Proud (TheProudGroup.com) will be holding a powerful one-day workshop here in Barrie this Saturday, October 28th.
Entitled “Leadership for Women”, this workshop will focus on developing your success as a leader. Learn more about the workshop by checking out this .pdf file with more information. You can register online here.
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Bright and early tomorrow morning, Kyle and I are off to the Barrie Dragon Boat Festival. Inertia Web Design doesn’t have its own team yet, so Kyle and I are going up against each other. I’ll be battling with the Burgar Rowers and Kyle with Mind To Muscle.
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Distinguished Canadian literary critic Northrop Frye once said, “What we express badly, we do not know.” This applies exceptionally well to the murky world of online copywriting.
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This is the second of two articles I have written on being an expert. The first one was all about getting known online, you can read it here. Offline methods work extremely well for attracting local businesses, whereas online methods are much more prone to an international audience.
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